IT Project Manager
Sydney
AUD/Year
We’re partnering with a well-established Australian retail and eCommerce business that’s entering a critical transformation phase across its technology landscape.
The role
Reporting to the Head of IT, you’ll own the end-to-end delivery of enterprise technology initiatives across a live retail and eCommerce environment.
The business has invested in a clear three-year technology roadmap and is now ready to execute properly. This is a senior but hands-on delivery-led role with real influence, executive visibility, and board exposure.
This is not a greenfield environment, and it’s not pretending to be.
The technology landscape has historically been fragmented, with systems not talking to each other and customer-facing projects delivered without proper governance. The business knows this, owns it, and has made the investment to fix it.
What you’ll be doing
This role will suit a senior IT Project Manager who has lived through retail or eCommerce transformation and understands the realities of delivering change in a live trading environment.
You’ll likely bring:
Please note: Candidates must hold Australian Permanent Residency as a minimum to apply for this opportunity.
The role
Reporting to the Head of IT, you’ll own the end-to-end delivery of enterprise technology initiatives across a live retail and eCommerce environment.
The business has invested in a clear three-year technology roadmap and is now ready to execute properly. This is a senior but hands-on delivery-led role with real influence, executive visibility, and board exposure.
This is not a greenfield environment, and it’s not pretending to be.
The technology landscape has historically been fragmented, with systems not talking to each other and customer-facing projects delivered without proper governance. The business knows this, owns it, and has made the investment to fix it.
What you’ll be doing
- Owning end-to-end delivery of IT projects across eCommerce, POS, CRM, ERP, integrations, data, and infrastructure
- Translating a multi-year roadmap into structured, achievable delivery plans
- Managing scope, timelines, risks, dependencies, and budget trade-offs
- Working closely with senior stakeholders across digital, retail, finance, and operations
- Partnering with external vendors and delivery partners
- Establishing delivery rhythms, reporting, and governance where little currently exists
- Leading cutovers and go-lives in customer-facing, high-availability environments
- Supporting change management, stakeholder communication, and adoption
- Presenting progress, risks, and recommendations to executive leadership and the board
This role will suit a senior IT Project Manager who has lived through retail or eCommerce transformation and understands the realities of delivering change in a live trading environment.
You’ll likely bring:
- 8–12+ years’ experience delivering complex IT projects
- Proven experience in retail and/or eCommerce environments (this is essential)
- Exposure to platforms such as eCommerce, POS, CRM, ERP, OMS/WMS, and integrations
- Strong commercial and financial acumen and comfortable working within constraints
- Confidence engaging with executives and challenging assumptions constructively
- Experience operating in environments where delivery maturity is still being built
Please note: Candidates must hold Australian Permanent Residency as a minimum to apply for this opportunity.
Other details
Category
IT & Telecomms
Job ID
1468057
Subcategory
Project Management / Team Lead
Work type
Permanent / Full Time
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